Service Hub
Make star travel comfortable
With HubSpot's Service Hub you can effectively manage the entire post-sale phase, seeking to retain the acquired customer.
There is no better customer... than a satisfied customer. This is an old, dear commercial mantra that finds new life in the digitalisation of Customer Satisfaction processes, giving rise to a set of useful services to build customer loyalty and improve the sales experience thanks to the feedback received.
HubSpot's Service Hub Software is the ideal tool to generate satisfaction in the final part of the buyer's journey, i.e. the part where those who have already bought from your company become your best advertising medium. Thus, you can combine your marketing activities with a series of automated mechanisms that can provide your company (and your customers) with a frictionless Customer Experience.
HubSpot Service Hub
HubSpot Service Hub makes it easier and faster to carry out all customer care activities, through which you can keep track of and manage requests that come into your company. It is a very useful tool for building a human and empathetic relationship with the customer using digital media andartificial intelligence.
Certain functionalities, such as chatbots, conversation management and customer journey mapping, allow you to reduce the workload on your staff by using marketing automation mechanisms, measuring all relevant information and providing reports on the perceived satisfaction of customers with your business and your brand in general.
Why choose HubSpot Service Hub?
Help desk
HubSpot's Service Hub allows you to manage email sequences and tickets in an easy and professional way. In addition, other services related to the Customer Experience concept such as live chat, templates and other marketing automation services are available.
Integration with other services
In a precise strategy, the Service Hub acts in synergy with the other HubSpot tools at the end of the funnel. The combination with CRM and the Sales Software, together with the Marketing Hub, makes it possible to enjoy a linear structure to accompany the customer through the buyer's journey.
Knowledge Base
Very often users try to find the answers to their questions themselves before consulting customer care. That's why the Knowledge Base is the right tool for your customer care, saving you time to spend on other activities.